Question 1

What does a typical service consist of?

Accepted Answer

Every time we come out to service your pool or hot tub, we clean the entire pool which includes scrubbing dirty areas, netting the debris from the surface, and vacuuming the bottom with our state of the art Riptide pool vacuum. We also do a full chemical balancing, testing your water for things like chlorine, salt, pH, alkalinity, and calcium hardness. Regular chemical balancing will help in numerous ways including:
 
- Prevention of algae and cloudy water
- Safety for sensitive skin
- Ensure a longer lasting pool surface

Question 2

How often is service?

Accepted Answer

Service depends on a few factors. Some pools need weekly service, others can stand to go twice a month.

Question 3

What other types of charges can I expect?

Accepted Answer

Besides the standard cleaning/balancing fee, we also charge you for any chemicals we may need to add to keep the pool safe and comfortable. Depending on your filtration system, we usually recommend a spring and winter filter cleaning.

Question 4

Do I need to be home during service?

Accepted Answer

Only if you'd like! We like to maintain a friendly and trustworthy relationship with our clients, and most of the time we clean your pool and spa during the week so you can come home to a sparkling surprise!

Frequently Asked Questions